DXTECHEUROPE SERVICES

Pre-Sales Service

7 X 24 ONLINE SERVICE

Our pre-sales service specialists are online 24 hours a day, and every pre-sales service specialist is professionally trained and ready to provide you with better service.

We offer various production process solutions, as well as technical consulting on laser equipment, sample sampling, equipment selection, technical and price consultation, etc.

In-Sales Service

4-5 SALESMAN TO INTERFACE WITH YOU

DXTECHEUROPE provides free technical training, a customer arranged for 4-5 sales staff to provide service until the operator reaches the basic normal use of the equipment.

It includes various machine general knowledge, software knowledge, cutting skills, maintenance general knowledge, etc.

After-Sales Service

2 YEARS WARRANTY

DXTECHEUROPE provides 24 month warranty for the whole fiber laser machine.
1. Within the warranty period, under normal use and maintenance, we will change the broken parts for free. (laser source only repaired but not replaced. )
2. Out of the warranty period, you will get the spare part at the cost price. Our Engineers still give you the best technical service within 24 hours.
3. You will also get technical support and service all your lifetime.