DXTECH technical team travels to Canada to provide expert machine guidance and assistance

DXTECH, the leading manufacturer of laser cutting machines, has recently sent its technical team to Canada to provide expert machine guidance and assistance to one of its customers. The customer, a metal fabrication company, purchased a DXTECH fiber laser cutting machine last year and was very satisfied with its performance and quality. However, the customer wanted to further improve the efficiency and accuracy of the machine, as well as to learn more about the maintenance and operation of the machine.

The DXTECH technical team, consisting of four engineers and two technicians, arrived in Canada on January 15, 2024, and stayed for 4 days. During this period, they visited the customer’s factory and conducted a thorough inspection and diagnosis of the machine. They also adjusted the parameters and settings of the machine according to the customer’s specific needs and preferences. They also provided training and guidance to the customer’s staff on how to use the machine properly and safely, how to troubleshoot common problems, and how to perform regular maintenance and cleaning.

The customer was impressed and thankful for the professionalism and dedication of the DXTECH technical team. They said that after the team’s intervention, the performance and quality of the machines have improved significantly, and they have learned a lot from the team’s expertise and experience. Moreover, the thoughtful and professional service has given them a deeper understanding and trust in DXTECH’s brand and products. They look forward to maintaining a long-term relationship with DXTECH.

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The DXTECH technical team’s visit to Canada is a testament to the company’s commitment to providing the best laser cutting machines and the best customer service to its customers around the world. DXTECH is proud to be a trusted partner and a reliable supplier of laser cutting solutions for various industries and applications. DXTECH is also constantly innovating and developing new technologies and products to meet the changing and growing demands of the market. DXTECH is the ultimate choice for laser cutting machine Canada.